📌 ChatlyDocs FAQ

Frequently Asked Questions

Below are some of the most common questions about ChatlyDocs. If you need further assistance, feel free to contact us at [email protected].

🛠 Getting Started

1️⃣ What is ChatlyDocs?

ChatlyDocs is an AI-powered tool that allows you to convert static documents (like PDFs) into interactive chatbots. This enables users to quickly find answers by chatting with an AI instead of manually searching through documents.

2️⃣ How does ChatlyDocs work?

Upload a document (PDF, guide, FAQ, or manual).
ChatlyDocs processes the content and turns it into an AI-powered chatbot.
Users can then ask questions and receive instant answers from the chatbot.
The chatbot can be shared via a direct link or embedded into a website.

3️⃣ Do I need coding skills to use ChatlyDocs?

No! ChatlyDocs is designed to be fully no-code. You can set up and customize your chatbot without any programming knowledge.

🌍 Embedding & Sharing

4️⃣ How can I embed ChatlyDocs on my website?

You can embed ChatlyDocs on your website by copying and pasting a simple script into your site's HTML or CMS.

🔗 Follow our installation guide: Installing on WordPress

5️⃣ Can I share ChatlyDocs without embedding it?

Yes! Every chatbot gets a direct link, so users can access it without embedding it on a website.

🔗 Example: https://chatlydocs.com/chat/?document_id=your_unique_id

6️⃣ Does ChatlyDocs work on all website platforms?

Yes! ChatlyDocs can be embedded on WordPress, Webflow, Wix, Squarespace, and any site that allows custom scripts.

🎨 Customization

7️⃣ Can I customize my chatbot’s appearance?

Yes! You can customize: ✔ Chatbot button color
✔ Welcome message
✔ Starter questions
✔ Disclaimers or notes

🔗 Follow our customization guide: How to Customize Your ChatlyDocs AI Chatbot

8️⃣ Can I add multiple documents to a single chatbot?

Currently, ChatlyDocs supports one document per chatbot. However, you can create multiple chatbots, each linked to a different document.

📊 Analytics & Insights

9️⃣ Does ChatlyDocs provide chatbot analytics?

Yes! You can track: 📈 Frequently asked questions
📈 User engagement metrics
📈 Drop-off points to improve responses

🔟 Where can I access chatbot insights?

You can view insights in the ChatlyDocs dashboard under the Insights section.

💰 Pricing & Plans

1️⃣1️⃣ How much does ChatlyDocs cost?

ChatlyDocs offers different pricing plans based on usage and features. Visit our pricing page for details.

🔗 View Pricing

1️⃣2️⃣ Is there a free trial?

Currently, we do not offer a free trial, but you can explore our demo chatbot to see how it works.

🔄 Troubleshooting

1️⃣3️⃣ My chatbot is not responding. What should I do?

Try the following steps:

Make sure your document is uploaded correctly.
Check if the chatbot is properly embedded on your site.
Refresh the page and clear browser cache.
If the issue persists, contact support at [email protected].

1️⃣4️⃣ Can I update my chatbot’s document?

Yes! You can replace the document in your ChatlyDocs dashboard. The chatbot will automatically update based on the new content.

❓ Need More Help?

If you have further questions, reach out to us at [email protected]. We're happy to assist!

ChatlyDocs Help Center: Frequently Asked Questions