Terms of Service

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Terms of Service

Effective Date: [Last Updated: March, 2025]

By accessing or using the services provided by ChatlyDocs ("we," "our," or "the platform"), you ("you" or "the user") agree to comply with and be bound by these Terms of Service.

These terms govern your use of the ChatlyDocs website, its features, and any related services (collectively referred to as "Services"). Please read these Terms carefully before using our platform.

πŸ“Œ If you do not agree to these terms, do not use the services.


1. Acceptance of Terms

By accessing or using ChatlyDocs, you confirm that you have read, understood, and agreed to these Terms of Service.

πŸ”Ή We reserve the right to update or modify these terms at any time.
πŸ”Ή All updates will be posted on this page with an updated "Effective Date."
πŸ”Ή Continued use of the platform after such changes constitutes acceptance of the new terms.


2. Description of Services

ChatlyDocs provides a platform that allows users to upload PDF documents and transform them into intelligent chatbots.

Key features include:
βœ” PDF Upload: Upload PDFs to create automated chatbots.
βœ” Chatbot Widget: Embed a chat widget on your website for interaction.
βœ” Analytics & Insights: Gain insights into chatbot user interactions.


3. User Responsibilities

As a ChatlyDocs user, you agree to:

  • βœ… Provide accurate and up-to-date information when creating an account or uploading documents.
  • βœ… Use the platform only for lawful purposes and comply with applicable laws.
  • βœ… Not engage in activities that disrupt or interfere with the platform’s operations.
  • βœ… Maintain the confidentiality of your account credentials and report any unauthorized access.

4. Prohibited Activities

You agree not to:
🚫 Upload illegal, offensive, or infringing content (including intellectual property rights).
🚫 Use ChatlyDocs for fraudulent or unlawful purposes (e.g., spreading malware).
🚫 Attempt to reverse-engineer, hack, or exploit any part of the platform.
🚫 Engage in spamming or malicious activities that harm users or the platform.


5. Intellectual Property

All intellectual property rights in the platformβ€”including design, content, trademarks, and softwareβ€”are owned by or licensed to ChatlyDocs.

πŸ“Œ Your Content: You retain ownership of the content you upload (e.g., PDFs, chatbot data), but you grant ChatlyDocs a limited license to store and process your data only to provide the Services.


6. Privacy and Data Collection

By using the Services, you consent to the collection and processing of your personal data as described in our Privacy Policy.

πŸ”Ή We collect and store user account information, payment details, and usage data in compliance with data protection laws.
πŸ”Ή For more details, see our Privacy Policy.


7. Payment and Subscriptions

Certain ChatlyDocs features require payment. By subscribing to a paid plan, you:
πŸ’³ Agree to the payment terms and authorize ChatlyDocs to charge the applicable fees.
πŸ’³ Understand that payments are processed securely through a third-party provider.
πŸ’³ Accept that all subscription fees are non-refundable.
πŸ’³ Can cancel your subscription at any timeβ€”access remains until the end of your billing cycle.


8. Service Availability and Limitations

We strive to provide a seamless user experience, but ChatlyDocs does not guarantee 24/7 uptime.

πŸ”Ή Downtime for maintenance or technical issues may occur.
πŸ”Ή We are not liable for service interruptions or delays.


9. Termination and Account Suspension

We reserve the right to suspend or terminate your account if:
🚫 You violate these Terms of Service.
🚫 You engage in prohibited activities that harm the platform or other users.

πŸ“Œ Upon termination:

  • ❌ You lose access to your account and associated data.
  • ❌ Your data may be deleted, subject to data retention laws.
  • ❌ You may request account deletion by contacting [email protected].

10. Disclaimer of Warranties

ChatlyDocs provides its services "as-is" without any warranties, express or implied.

🚨 We do not guarantee that the platform will be error-free or uninterrupted.
🚨 Your use of ChatlyDocs is at your own risk.


11. Limitation of Liability

🚫 ChatlyDocs, its affiliates, or employees are NOT liable for any:

  • Indirect, incidental, or consequential damages (e.g., loss of data or profits).
  • Issues arising from use or inability to use the platform.

πŸ“Œ Maximum Liability: Our total liability for any claims shall not exceed the total amount paid for the Services in the six months preceding the claim.


12. Governing Law and Dispute Resolution

Any disputes related to these Terms shall be resolved through binding arbitration in Qubitstone, London.

πŸ“Œ By agreeing to these Terms, you waive any right to a trial by jury.


13. Changes to the Terms of Service

πŸ”Ή ChatlyDocs reserves the right to update these Terms of Service at any time.
πŸ”Ή Significant changes will be communicated to users, and the latest version will always be available on this page.
πŸ”Ή Continued use of the platform after changes = Acceptance of the new terms.


14. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us:

πŸ“Œ ChatlyDocs
πŸ“§ Email: [email protected]