Privacy Policy

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Privacy Policy

Introduction

At ChatlyDocs, we value the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

By accessing our platform, you agree to the terms outlined in this policy. We are committed to ensuring that your data is handled securely and transparently.

If you have any questions or concerns regarding your data, please feel free to contact us at [email protected].

What Data We Collect

When using ChatlyDocs, we may collect the following types of information:

1. Personal Identification Data

  • Name, email address, and contact information when you register for an account or reach out to us for support.

2. Usage Data

  • Information about your interaction with our website, such as pages visited, time spent on our platform, and actions taken.

3. Device Information

  • IP address, device type, and browser details to improve site performance and security.

4. Transaction Data

  • If you make a purchase, we collect billing information and payment details, which are securely processed by our third-party payment provider.

5. Chatbot Data

  • As part of our service, ChatlyDocs may collect chatbot data that you upload, such as PDFs and content used to create the chatbots.
  • This data is securely stored and used only to provide the requested services.

How We Use Your Data

We use your data to:
✔ Provide and improve our services.
✔ Communicate with you about updates, offers, and support.
✔ Customize user experience and optimize site performance.
✔ Comply with legal obligations and resolve disputes.

Sharing Your Data

We do not sell or rent your personal data to third parties.

However, we may share your data with trusted service providers who help us:

  • Operate the website
  • Process payments
  • Deliver services

This is done under strict data protection agreements to ensure your privacy.

Data Retention

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy.

📌 You can request the deletion of your data at any time by contacting us.

Your Data Protection Rights

You have the right to:
🔹 Access your personal data.
🔹 Correct any inaccuracies in your data.
🔹 Request deletion of your data.
🔹 Restrict the processing of your data.
🔹 Object to the processing of your data.

📩 For any of the above requests, please contact us at [email protected].

Cookies

ChatlyDocs uses cookies to enhance your experience on our platform.

Cookies help us understand how you interact with our website and allow us to improve functionality and user experience.

You can manage cookie settings via your browser preferences.

Data Transfers

Your data may be transferred and processed in countries outside of your country of residence, including Germany, where our servers are located.

We ensure that all data transfers are in compliance with data protection regulations.

Changes to this Privacy Policy

We may update this Privacy Policy periodically.

  • Any significant changes will be communicated to our users.
  • The latest version of this policy will always be available on this page.

Contact Information

For any privacy-related inquiries, please contact us at:

📌 ChatlyDocs
📧 Email: [email protected]